Privacy policy
This policy explains what information we collect, why we collect it, who do we share it with, and how you can update, export and delete your information.
KFG International LLC is the data controller of your information and located at 3511 Silverside rd, ste 105, Wilmington, DE 19810
By agreeing to this Privacy Policy by using the Company Website, you agree to the information handling practices described in this Policy.
What information we collect
This section describes what kinds of information we collect. There are two main ways we collect information — either you provide it directly to us, or we collect it automatically.
There are two Types of Users, that we collect information from.
Information you provide, when you an account with us:
Name and surname
Google and Facebook account information, that you use to log-in
Coggle account token
Our legal basis for such collection is our contract with you.
Chatbot end users:
Name/nickname (if available)
Profile picture (if available)
time zone
precise location with permission
phone number
other information that is used sends to a chatbot.
Purposes of use and lawful basis
When we collect your information, we do it with specific purposes in mind. We only process information if we have a lawful basis to do so. These purposes and lawful basis are connected. In this section, you can find more information about
Contract
We process most of the data on the basis of the contract with you. That includes information we process in order to enter a contract with you to provide our service, such as your contact information.
Consent
You can subscribe to our blog using email. You can also unsubscribe from it using a link at the bottom of the email or by emailing us at info@userstoriesbot.com.
We will only send you marketing information with your consent. It also means you can revoke it at any time.
Legitimate interest
When contract or consent is not appropriate, we rely on legitimate interest to process your data.
We process personal data that we collect automatically to make our website more secure, to administer our website and for internal operations, including troubleshooting, data analysis, testing, research and statistical and survey purposes.
We also process your personal data in order to provide you with a more tailored experience when you visit our website. For example, we use your personal data to make sure our website is displayed in the most effective way for the device you are using.
Cooperation with law enforcement
We may disclose user information if we believe in good faith, that such disclosure is necessary to comply with EU laws or other applicable laws around the world (for example, in the country of your residence), or respond to a court order, judicial or another government request, subpoena, or warrant in the manner legally required.
Third-parties
We share the information when it is necessary for service providers, such as:
Website hosting
Maintenance and security services
Analytics services
When we work with third parties, we authorize them to use the information only for the purpose for which it is provided to them and require them to use reasonable confidentiality and security measures.
The Company Website may link to third-party websites or services, which are not governed by this Privacy Policy.
Your data rights
You own your data. You also have various rights in regards to your data.
Right to object
You have the right to object to us processing your personal data where we are processing your personal data: based on our legitimate interests (as set out above). If you ask us to stop processing your personal data on this basis, we will stop processing your personal data unless we can demonstrate compelling grounds as to why the processing should continue in accordance with data protection laws; If you ask us to stop processing your personal data on this basis, we will stop.
Right of access
You have the right to receive confirmation as to whether your personal data is being processed by us, as well as various other information relating to our use of your personal data. You also have the right to access your personal data which we are processing.
Right to rectification
You have the right to require us to rectify any inaccurate personal data we hold about you. You also have the right to have incomplete personal data we hold about you completed, by providing a supplementary statement to us.
Right to restriction
You have the right to restrict our processing of your personal data where: the accuracy of the personal data is being contested by you; the processing by us of your personal data is unlawful, but you do not want the relevant personal data erased; we no longer need to process your personal data for the agreed purposes, but you want to preserve your personal data for the establishment, exercise or defense of legal claims; or we are processing your data on the basis of our legitimate interest(as set out above) and you:
object to our processing on this basis;
want processing of the relevant personal data to be restricted until it can be determined whether our legitimate interest overrides your legitimate interest.
Where any exercise by you of your right to restriction determines that our processing of particular personal data is to be restricted, we will then only process the relevant personal data in accordance with your consent and, in addition, for storage purposes and for the purpose of legal claims.
Right to data portability
You have the right to receive your personal data in a structured, standard machine-readable format and the right to transmit such personal data to another controller.
Right to erasure
You have the right to require we erase your personal data which we are processing where at least one of the following grounds applies: the processing is no longer necessary in relation to the purposes for which your personal data were collected or otherwise processed; our processing of your personal data is based on your consent, you have subsequently withdrawn your consent and there is no other legal ground we can use to process your personal data; you object to the processing as set out in the “right to object” section of this policy and we have no overriding legitimate interest for our processing; the personal data have been unlawfully processed, and the erasure is required for compliance with a law to which we are subject.
You also have the right to lodge a complaint with Your local Supervisory authority
Exercising your rights
You can also send a request to access the information we have about you by sending a letter to info@userstoriesbot.com
Data Security
Company uses different measures to protect your information. However, no security precautions or systems can be completely secure. We cannot ensure or warrant the security of any information you transmit to Company, and you do so at your own risk. We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Retention of Your Information
We keep your personal information to allow you to use the Website and in accordance with purposes described in this Privacy Policy, and required (or permitted) by law, for example, for tax and accounting purposes.
Generally, we store your information as long as required to provide you with our services and 3 years for defense from legal claims.
Children’s Privacy
Company does not, consciously, collect or maintain personal information from persons under 16 years old. If you are the parent or legal guardian of a child under 16 who has become a Company website member, then please contact Company at info@userstoriesbot.com in order to terminate the child’s account and to delete personal information.
Changes and Updates to this Privacy Policy
Company reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time (for example, in case of updates to the Website or changes in the law). Please check this Privacy Policy periodically for those changes. If you continue to use the Company Website after the changes it will mean acceptance of such changes.
Company Contact Information
If you have any questions or comments about this Privacy Policy, please contact the Company by email to info@userstoriesbot.com. We will respond to you within 30 days.